Business Tips – CAB Worldwide https://cabww.com Mon, 17 Nov 2025 16:44:50 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://cabww.com/wp-content/uploads/2024/02/CAB-Worldwide-EE-2-150x112.png Business Tips – CAB Worldwide https://cabww.com 32 32 WHAT IS DOOR TO DOOR LOGISTICS MANAGEMENT? https://cabww.com/what-is-door-to-door-logistics-management/ Thu, 22 Feb 2024 13:01:25 +0000 https://cabww.frenik.net/cabww/?p=3518

WHAT IS DOOR TO DOOR LOGISTICS MANAGEMENT?

When a company is working with exporters or other suppliers, it can be difficult to keep track of products through production, shipping, and delivery. For this reason, door to door logistics services are very attractive in a distributor.

Door to door logistics services “ensure a direct flow of goods from the exporter to the importer with a minimum of interruption and delay,” according to Business Dictionary. When you work with a company that provides total supply chain management services, there’s better oversight  and quality control.

At CAB Worldwide we provide our proprietary CABPORT ™ supply management solution. This includes analysis and design for packaging and palletizing alternatives, port breakdown and redirection of freight, customs management, and just-in-time inventory capabilities.

We also provide training and supervision of port and trucking employees to ensure proper handling of oversize loads and specialized products. We look for sustainable packaging solutions when possible, including choosing reusable materials. And for convenience, we offer full and partial container loads in addition to air freight.

All of these services provide added value and peace of mind to our customers, who don’t have to worry about a package getting delivered improperly. We prefer to get things right the first time, which is why we offer such personalized service to our customers.

The benefits for a door to door logistics system include fewer delivery delays, and reduced risk of damage from improper handling.

For additional information about our supply management solutions, feel free to submit a request for information online. We look forward to hearing from you!

]]>
WHAT ARE THE 5 WHYS IN ROOT CAUSE ANALYSIS? https://cabww.com/what-are-the-5-whys-in-root-cause-analysis/ Thu, 22 Feb 2024 12:59:23 +0000 https://cabww.frenik.net/cabww/?p=3513

WHAT ARE THE 5 WHYS IN ROOT CAUSE ANALYSIS?

Whenever there’s a problem, an immediate response typically involves asking the question, “Why?” Though this is standard in everyday life, it’s also an important facet of Six Sigma – which features the Define, Measure, Analyze, Improve, and Control steps. The 5 Whys fit into the Analyze phase of this method. But what exactly does it mean, and how does it help in root cause analysis?

The Purpose of 5 Whys in Root Cause Analysis

The idea is that by asking “Why?” about 5 times, you can get to the bottom of just about any problem and not just a cursory view of a problem.   That doesn’t mean that every problem will need 5 Whys, but it’s usually a good place to start.

How the 5 Whys Work

The first step in the 5 Whys process is to document the problem at hand – don’t keep it all in your head – write it down for better clarity and be as descriptive as possible. Make sure the whole team is on the same page in describing the problem.

Next, ask “Why” this problem happened.   After you have defined your Level 1 “Why” it happened,  then repeat the process, asking “Why” the Level 1 problem occurred, then after answering that Level 1 question, ask why THAT happened, and so on.

If you didn’t find the root cause the first time, ask Why again and write down the answer that follows. Continue asking Why and providing answers until you have found the root cause. You can continue this method as many (or as few) times as necessary to solve the problem.

Toyota Corporation was a pioneer in continuous improvement and they developed what was known as the “Toyota Production System.”  One of the components was the 5 Why process and here is an example from their website:

Why #1     “Why did the robot stop”?

The circuit overloaded, causing a fuse to blow.

Why #2      “Why is the circuit overloaded”?

There was insufficient lubrication on the bearings, so they locked up.

Why #3       “Why was there insufficient lubrication on the bearings?”

The oil pump on the robot is not circulating sufficient oil.

Why #4      “Why is the pump not circulating sufficient oil?”

The pump intake is clogged with metal shavings.

Why 5       “Why is the intake clogged with metal shavings”?

Because there is no filter on the pump.

The 5 Why Process may also include the following “Whys” to help further dive into root cause and then move toward corrective action.

Why wasn’t the problem caught earlier in the process?

What wasn’t the problem prevented

Choosing the Right Team

Another important factor in a successful 5 Why process is getting the right team on board. This may not necessarily be  a team you normally work with, or that normally works together at all. The goal is to bring a diverse set of perspectives to come up with a range of answers for each question. Getting input from a broad group can offer new ideas that you yourself may not have thought of on your own.

By incorporating the 5 Whys strategy in problem solving, companies can more accurately and efficiently find the root cause of a problem. We’ve been implementing this process in our own operations and have found it to be an effective option in root cause analysis.

]]>
WHAT IS 5S AND WHY IS IT IMPORTANT? https://cabww.com/what-is-5s-and-why-is-it-important/ Thu, 22 Feb 2024 12:55:53 +0000 https://cabww.frenik.net/cabww/?p=3508

WHAT IS 5S AND WHY IS IT IMPORTANT?

Once a company gets off the ground, the next step usually involves optimizing processes and adopting a model of continuous improvement, also known as Kaizen. Within the manufacturing space especially, this business model has taken over as part of a lean strategy that promotes efficiency.

5S builds off of Kaisen as an organizational system that aims to improve all aspects of business, from safety to profitability. But what does 5S actually stand for? The original words are Japanese and all begin with the letter “S,” and fortunately, so do their English translations.

Sort (Seiri) – The first step in implementing a 5S strategy involves going through everything in your work space and identifying items that can be eliminated. If your desk is currently full of clutter, this might be a good place to start. Remove anything that you do not need.

Set in Order (Seiton) – Once you figure out what items need to stay, come up with a place for each one. This is especially helpful when maintaining inventory – keep a record of where each item should be stored for easy reference.

Shine (Seiso) – Clean your work space. This may seem redundant, but organizing items is not the same as cleaning the overall area. Having a space that is free of dust and bacteria means a healthier work environment for employees, which can improve attendance and productivity.

Standardize (Seiketsu) – Once you have a setup that works, create a plan around it so that it sticks. Come up with a regular maintenance schedule to ensure each task gets done at regular intervals.

Sustain (Shitsuke) – In addition to training all employees on their assigned roles, regularly check in to make sure that rules are being followed. In addition, as businesses grow there are opportunities for changes in the process. Continue to seek out areas of waste and eliminate them, while also making room for new products and services.

By adopting a 5S strategy, manufacturers can focus on running a lean operation without sacrificing the health and safety of employees. This allows the business to function at peak capacity with minimal interruptions in service.

Some people have even adopted a 6S approach, with the last “S” referring to Safety. Though safety is an inherent goal of the 5S approach, it’s important to clarify it as an additional focus on its own. This avoids the potential for certain hazards being overlooked in an otherwise clean and organized environment. And since workplace accidents can lead to unexpected losses in productivity and increased costs, it makes sense to include safety as part of a lean manufacturing strategy.

]]>
UNDERSTANDING QUALITY PERFORMANCE INDICATORS https://cabww.com/understanding-quality-performance-indicators/ Thu, 22 Feb 2024 12:52:58 +0000 https://cabww.frenik.net/cabww/?p=3503

UNDERSTANDING QUALITY PERFORMANCE INDICATORS

Written by: Randy P. Jones, Senior Engineering Technical Manager, CAB Worldwide

Quality & Performance Indicators

RTY(%), DPMO, DPPM, Cpk, SIGMA(σ), etc..

 

What’s the Difference?

The Definitions:

RTY = Rolled throughput yield (RTY) is the probability that a process will produce a defect free unit. RTY is calculated by multiplying the yields of each process step. The yield of a process step can be estimated by dividing units accepted by the number of units produced. Suppose a process step produced 10 units and only 8 units were good. The yield of that step would be 8/10 or 0.80. RTY example:

RTY = yield of process step 1 * yield of process step 2 * … * yield of process N

Suppose a process had 3 steps. Step 1 produced 10 units and 2 were defective, the yield of step 1 would be 8/10 or 0.80, Step 2 had a yield of 0.9 and step 3 had yield of 100%. The rolled throughput yield for this entire process would be: RTY = 0.80 * 0.90 * 1.0 = 0.72

The probability of this 3 step process producing a defect free product is 72%

DPMO = Defects per Million Opportunities; A measure of quality performance calculated as:  DPMO= 1,000,000 x number of defects/number of units x number of opportunities per unit

DPPM = Defective Parts per Million; A measure of quality performance. One DPPM means one (defect or event) in a million or 1/1,000,000. To calculate, for example, let’s say you had 25 pieces defective in a shipment of 1,000 pieces. 25/1000= .025 or 2.5% defective. 0.025 X 1,000,000 = 25,000 PPM.

Cpk = The process capability index or process capability ratio is a statistical measure of process capability: the ability of a process to produce output within specification limits. Cpk measures how centered the data is between the spec limits. Calculated as: Cpk= min(USL-µ/3xσ , µ-LSL/3xσ); where USL=Upper Spec. Limit, LSL=Lower Spec. Limit, µ=mean, σ=standard deviation

Sigma(σ) Level = A statistical term used to measure how much a process varies from perfection and the symbol for Standard Deviation, calculated from the squares of the deviations of measured samples from the mean value. In other terms, Six Sigma would mean the process maintains six standard deviations from the mean value of the process to the nearest tolerance limit.

The Discussion:

It is important to remember that DPMO and DPPM may or may not represent the same thing. A defective part can have one or more defects, and a part can have one or more opportunities. If ONE part has 1,000,000 opportunities for a defect, and one defect is found making the entire PART defective, it is possible to have a 1 DPPM with a DPMO of 0.000001. Typically, most products (and services) have more than one opportunity of going wrong which leads to the following example:

If I manufactured two items (wrist watches and pencils), it is obvious the watches have more opportunities for defects. Therefore, if DPPM was lower on my watches it would be grossly unfair to say it was worse than my pencils. To gain an apples-to-apples comparison, I would then use DPMO to take into account the complexity of the watches and to evenly balance it on scale with the pencils allowing for better assessment.

Cpk measures how close you are to your target and how consistent you are to your average performance. A process may be performing with minimum variation, but can be away from the target towards one of the specification limits. This would indicate a lower Cpk. On the other hand, a process may be exactly at the target, on average, but the variation in performance is high. In such case, Cpk would also be lower.  Cpk would be higher only when meeting the target consistently with minimum variation. A process Cpk > 1.33 would likely be considered stable and “in-control” by most industries today.

The indicators stated above are only a fraction of the many indicators available for gauging the performance of products and processes and it is important to understand which indicator(s) may be best to use for specific situations.

]]>
A GUIDE TO SOCIAL MEDIA FOR INDUSTRIAL COMPANIES https://cabww.com/a-guide-to-social-media-for-industrial-companies/ Thu, 22 Feb 2024 12:45:04 +0000 https://cabww.frenik.net/cabww/?p=3498

A GUIDE TO SOCIAL MEDIA FOR INDUSTRIAL COMPANIES

More and more companies are finding out that in order to get the attention of buyers, they need to amplify their online presence. This goes for both the B2C and B2B business environments, and spans all sectors. With more young people moving up the ranks in purchasing departments, it’s crucial to market to them where they are. And that means, getting involved on social media.

Social media for industrial companies is a little different than for consumer-oriented markets like retail. You’ll still want to include visuals when possible, but the focus will often be less on the product itself and more on the overall application. For example, CAB Worldwide produces wind tower flanges and components. But posting a picture of these flanges probably wouldn’t be as interesting to readers as posting an article about new innovations in wind power (although pictures of 16 foot diameter flanges can be interesting!). The key is finding a balance between educating your audience about industry trends, and interspersing some self-promotional content in between.

But before you can even start posting, you’ll need to figure out which social media platforms make the most sense for your company. Think about who will be managing the accounts, and how much time they have. In the industrial space, staff are often wearing many different hats already, so time is often a constraint. For this reason, you may want to start on just one or two networks to keep things manageable.

Based on what we’ve seen, Twitter and LinkedIn seem to offer the greatest value, since your content can be seen by a large audience without having to pay for sponsored updates. Facebook may seem like the go-to since many people have experience using it for personal accounts, but for a business it’s harder to get in front of the right people without paying a premium. On Twitter and LinkedIn, however, your posts have more opportunities for exposure (for free!). The more people interact with your posts (through Liking, Commenting, and Sharing), the more people will be able to see them.

Social media is a constantly evolving process, so even when you think you have a handle on things, don’t be surprised if they suddenly change. The key is to regularly check in with social media publications to see what’s new and how best to create a strategy around it. As long as you keep learning and devoting some time to these networks, you’ll never be overwhelmed by the process.

How has social media impacted your industrial business? Let us know in the comments, or by reaching out on Twitter!

]]>